Re: B&H puts another local camera store out of business (with my help, unfortunately)

One thing that I've noticed is a huge difference between traditional
FedEx and FedEx Ground. The latter was previously a separate company,
which was bought out - and is still run like one.

I ****pped a turntable FedEx Ground at the buyers request; it arrived
with the box somewhat battered, and with the turntable visually OK -
but inoperable.

What followed was months of lies and deceit:
"The recipient refused to let us inspect it."
"The recipient is a repair service, it was already broken."
"You waited to long to file."
"You didn't purchase insurance."
"It wasn't in the original box."

NONE of which were true; in the end, they stopped making excuses and
just flat out refused to pay. And invited me to sue them. Fortunately,
I sent it through a pack-and-****p, and THEIR insurance made good on it.

That was my second FedEx Ground ****pment, and my second problem.
Nevermore.

By comparison, I've never had trouble with regular FedEx, and though
UPS is slow and balky, they've always straightened things out
eventually.