On Tue, 01 Apr 2008 15:14:12 +0100, Peter
<peter0o0o0o@[EMAIL PROTECTED]
> scribbled:
>I sent in my Pentax DL DSLR about a month ago.
>
>The fax # for their service dept 01753 792794 turns out to go
>"upstairs" where somebody presumably puts them in the bin.
>
>The phone # 01753 792731 is useless. Just an automated switchboard
>with an answering machine most of the time.
>
>01753 792792 is better but the person dealing with it has a almost
>permanent answering machine.
>
>They've had the camera for a month now.
>
>Unfortunately Nikon UK proved to be even worse, last time I had a
>Nikon camera.
>
>Is this normal?
>x----------x
Not for Nikon in my experience. I sent off a kit lens that was faulty,
and they sent a new one within 10 days. This delay was because I went
back to the store where I purchased the kit, and they sent it off..
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